Web and Mobile Privacy Policy

Last updated: June 20, 2025

Introduction

Doctala Global and its affiliates (“Doctala Global”, “we”, “us”, or “our”) provide teleradiology, teledermatology, pharmacy care, and Lab care (the “Doctala Services”).

This Privacy Policy applies to all visitors of our publicly available websites such as https://doctalaglobal.com and any associated mobile applications (collectively, the “Websites”). By using the Websites, you agree to the terms of this policy.

Scope of this Privacy Policy

This Privacy Policy explains how we collect, use, share, and safeguard your personal information. It does not apply to data collected via secure portals that require login, which is governed by applicable healthcare laws including HIPAA.

Types of Personal Information We Collect

Identifiers like name, email, phone number, IP address, device ID
Login credentials, if you register
Demographics like country, date of birth (optional)
Activity logs, browser/device metadata, and inferred preferences

How We Collect Personal Information

Directly from you via forms or interactions on our Website
Automatically using cookies, pixels, analytics tools
From third-party marketing or analytics providers

How We Use Your Information

To operate and improve the Website
To respond to inquiries and provide requested services
To conduct marketing, analytics, and audience research
To comply with legal obligations

How We Share Your Information

With trusted third-party service providers
With your consent (e.g. social widgets)
For compliance with legal obligations or protection of rights

Cookies and Tracking Technologies

We use cookies and web beacons to analyze Website usage, remember preferences, and serve relevant content. You can manage cookie preferences via your browser or through our on-site cookie banner.

Social Features and Third-Party Links

Interactions with embedded social tools (e.g., Facebook or LinkedIn buttons) may allow those services to collect data about you. This Privacy Policy does not apply to third-party sites; refer to their policies.

Children’s Privacy

Our Websites are not intended for children under 13. We do not knowingly collect information from minors. Parents may contact us if they believe their child has shared personal information.

Data Security

We implement safeguards to protect your data, but no transmission method is 100% secure. You are responsible for protecting passwords or credentials used on our sites.

Retention of Information

We retain your information as long as needed for legal, business, or archival purposes. Residual data may persist temporarily in backups.

International Users

If you access our site from outside India, your information may be transferred, processed, and stored in regions where privacy protections may differ.

Your Rights and Choices

Request access to your data
Request correction or deletion
Opt-out of marketing emails or cookies

To exercise your rights, contact us at privacy@doctalaglobal.com.

Updates to this Policy

We may update this Privacy Policy periodically. Revisions will be posted on this page with a new effective date.

Contact Us

If you have any questions or concerns, please contact us at:

Email: info@doctalaglobal.com
Email: contact@doctalaglobal.com